Terms and Conditions (T&Cs)
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Scope
These Terms and Conditions (T&Cs) apply to all orders placed through the online shop of Saskia Verena Pelka (hereinafter referred to as "provider" or "I") on the website www.sarenarts.com. By placing an order for a product, you agree to these T&Cs.
Contract Partners
The purchase contract is concluded with:
Saskia Verena Pelka / SarenartsStore
Roggenkamp 3, 21217 Seevetal
+49(0)15737936057
saveartss@gmail.com​​
Offer and Conclusion of Contract
All offers on my website are non-binding. The presentation of products on the website does not constitute a binding offer. By placing an order, you submit a binding offer to purchase the selected products. I will immediately confirm the receipt of the order by email. The contract is concluded when I confirm the order or when the goods are delivered.
Prices and Shipping Costs
All prices stated are in Euros (EUR) and do not include VAT, as I operate as a small business without a VAT identification number. Shipping costs are calculated separately and vary depending on the delivery country. These will be displayed to you before confirming the order.
Payment
Payment is made via PayPal. You can pay either the full amount in advance or make a 50% down payment, with the remaining balance due upon delivery of the completed work. Confirmation of the purchase occurs once the full amount has been received.
Delivery and Shipping
I ship all orders worldwide. The delivery time for finished artwork is usually 1 to 3 weeks, depending on the complexity of the order and the current workload. Shipping costs will be calculated during the order process and communicated to you in advance. Should there be any delays, I will inform you promptly.
Right of Withdrawal and Return
Since the products offered are customized and personalized artworks, there is no statutory right of withdrawal. However, you have the option to cancel an order before the work begins. A cancellation after the execution has started (e.g., after approval of the sketch) is no longer possible.
Retention of Title
The ownership of the goods remains with me until full payment of the purchase price is received. Until full payment is made, you are only the possessor, not the owner, of the ordered artworks.
Liability
I am liable for damages caused by gross negligence or intentional misconduct. I am not liable for damages resulting from improper handling, storage, or maintenance of the artworks. If you receive a damaged piece, please contact me immediately so we can find a solution.
Data Protection
The protection of your personal data is very important to me. Your data will only be used for processing your order and for communication regarding the commissioning and delivery of the artworks. Data will only be shared with third parties if necessary for contract fulfillment (e.g., shipping providers). Further information can be found in my privacy policy.
Copyright
All works offered for sale on my website or in my shop are protected by copyright. Purchasing an artwork only grants you the right to use the artwork for personal use. Commercial use (e.g., reproduction, sale, distribution) requires my explicit written consent.
Changes to the T&Cs
I reserve the right to change these T&Cs at any time. Changes will be published on my website and apply to all orders placed after the publication.
Final Provisions
German law applies. Should any provision of these T&Cs be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid provision will be replaced by a valid provision that comes closest to the economic intent of the invalid provision.
Date: 02.02.2025