Privacy Policy
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General Information
The protection of your personal data is very important to me. I want you to feel safe when visiting my website and be transparently informed about how I collect, use, and protect your data. In this privacy policy, I explain which data I collect, how it is used, and what rights you have regarding your data.
The collection and processing of your personal data is carried out in accordance with the General Data Protection Regulation (GDPR).
Data Controller
The controller responsible for the processing of your personal data is:
Saskia Verena Pelka / SarenartsStore
Roggenkamp 3, 21217 Seevetal
+49(0)15737936057
saveartss@gmail.com
Collection and Use of Personal Data
I collect personal data when you visit my website or use my services. The following data is collected:
Contact data: Your name, email address, phone number (e.g., when placing an order or contacting via the contact form)
Order data: Your billing and shipping address, payment information, and order history
Usage data: Your IP address, browser type, pages visited, and interactions on my website (e.g., through Google Analytics or other tracking technologies)
Cookies: I use cookies to improve the user experience on my website (further information can be found below in Section 8).
Purposes of Data Processing
I use the collected data for the following purposes:
Processing orders: To fulfill your orders and communicate with you about your orders.
Customer support: To answer your inquiries and provide support.
Marketing: If you have consented, I will send you information about my products and offers. You can unsubscribe from this service at any time.
Website optimization: To analyze user behavior on my website and improve the user experience.
Legal obligations: To fulfill legal requirements, such as for tax and accounting purposes.
Disclosure of Data to Third Parties
I only disclose your personal data to third parties in the following cases:
Payment service providers: To process your payments, I use third-party providers such as PayPal or Stripe. These providers require your payment data to process the payments.
Shipping companies: To deliver your orders, I provide your shipping information to shipping service providers such as DHL, Hermes, or similar.
Legal requirements: If I am legally obliged, I may disclose your personal data to authorities or other competent bodies.
Data Retention
I store your personal data only as long as it is necessary to fulfill the purposes mentioned in this privacy policy or as required by law (e.g., for tax or accounting purposes).
Your Rights as a User
Under the GDPR, you have the following rights regarding your personal data:
Right of access: You can request information about the personal data I hold about you at any time.
Right to rectification: You can request the correction of inaccurate or incomplete data.
Right to erasure: You can request the deletion of your personal data if there are no legal retention obligations.
Right to restriction of processing: You can request the restriction of the processing of your data, e.g., if you dispute the accuracy of the data.
Right to object: You have the right to object to the processing of your personal data if the processing is based on legitimate interests.
Right to data portability: You can request the release of your data in a structured, commonly used, and machine-readable format to transfer it to another provider.
If you wish to exercise any of these rights, please contact me using the contact details provided above.
Cookies and Tracking Technologies
I use cookies and similar technologies to improve the user experience and analyze the use of the website. Cookies are small text files stored on your device. They help me improve the usability of my website by storing information such as your login status or preferences.
You can control the use of cookies in your browser settings. However, please note that some website features may not function optimally without cookies.
Google Analytics: I use Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses cookies to help me analyze the use of my website. The information generated by the cookie about your use of this website (including your IP address) is transferred to and stored by Google. Google will use this information to evaluate your website usage and compile reports on website activities. You can prevent the collection of data generated by the cookie and related to your website usage (including your IP address) by downloading and installing the browser plugin to deactivate Google Analytics.
Links to Third-Party Websites
My website may contain links to external websites that are not operated by me. I take no responsibility for the content or privacy practices on these websites. Please consult their privacy policies before submitting personal data to them.
Changes to this Privacy Policy
I reserve the right to change this privacy policy at any time. Changes will be published on this page, and the date of the last update will be adjusted accordingly.
Contact
If you have any questions about the collection, processing, or use of your personal data, or if you wish to exercise your rights, please feel free to contact me.